Privacy Policy for Hilocentavo
Your privacy matters to us at Hilocentavo. Learn how we collect, use, and protect your data across all digital platforms.
Get to know your privacy rights
At Hilocentavo, we value your trust and are committed to maintaining the confidentiality and security of your personal information. This privacy policy explains what data we collect, how it is used, and your options regarding your personal data when using our website and services.
We handle all personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Our aim is to keep your information secure and provide transparency about our data practices in digital marketing.
Information We Collect and How
We may collect information you provide directly and data gathered automatically. This helps us improve services, personalize content, and deliver relevant information via our website and marketing channels.
Directly Provided Information
- • Contact information such as name, email, and phone number
- • Business details or preferences you share with us
- • Responses to surveys, forms, or questionnaires
- • Messages or inquiries sent through contact forms
- • Details when participating in promotions or campaigns
Automatically Collected Data
- • Device information including browser and operating system
- • IP address, location data, and usage times
- • Interactions with our site, such as pages viewed
- • Cookies and similar tracking technologies
- • Website activity to analyze engagement and improve usability
How We Use Your Data Responsibly
Information is used to deliver services, personalize your experience, send updates, and analyse site usage. We process data in line with privacy standards and only for purposes relevant to our marketing activities.
- • To provide and maintain website functionality
- • To send updates, news, and tailored marketing
- • To respond to queries and support needs
- • To improve services through feedback and analytics
- • To personalise your content and experience
- • To comply with legal and regulatory obligations
- • To detect and prevent fraud, abuse, or misuse
Our Commitment: We are dedicated to upholding your privacy and use modern safeguards to protect your data. You control your personal information, and we aim to be transparent regarding its use and storage.
Data Sharing and Disclosure
We only share your data with trusted partners, service providers, or legal authorities when necessary. Third parties adhere to confidentiality and data protection regulations.
Trusted Service Providers
Our service partners help us with hosting, analytics, email delivery, and support. We select reputable providers that respect your privacy and secure your information.
Legal Obligations
We may disclose your data if required by law, court order, or to comply with regulatory requests.
Anonymous and Aggregated Data
Statistics and insights may be shared after anonymization and do not identify individuals personally.
Your Rights and Choices
You have rights over your personal data—access, correction, deletion, portability, and limits on processing. Contact us to exercise these rights or for more details on your privacy options.
- • Request access to your personal data records
- • Correct inaccurate or outdated information
- • Request data deletion, subject to exceptions
- • Export your data in a portable format
- • Object to data use for direct marketing
- • Request restricted data processing
Contact us if you want to use any of these rights, have privacy concerns, or need information about how your data is managed.
Protecting Your Information
We take appropriate technical and organizational steps to keep your information secure and limit unauthorized access or misuse.
Technical Security Measures
- • Data encryption for sensitive transmissions
- • Regular software updates and security patches
- • Firewalls and intrusion detection systems
- • Access controls and authentication protocols
Organizational Security Measures
- • Privacy training for staff and team members
- • Access limited to employees who need data
- • Strict internal data handling procedures
- • Reviews and audits for compliance
Data Retention Policies
We keep your information only as long as necessary to fulfil the purposes stated or to meet legal obligations. Data is deleted or anonymized when no longer required.
- • Deleted after account closure or inactivity
- • Retained for analysis, then anonymized
- • Stored to address queries, then removed
- • Kept for legal compliance, then deleted
- • Used for campaigns, then unsubscribed on request
Retention periods may vary according to data type and regulatory needs.
Overseas Data Transfers
If we transfer your data internationally, we follow Australian privacy laws and require safeguards from our partners in other countries.
- • Transfers for hosting or support services
- • Protected by privacy agreements with partners
- • Reviewed for adequacy and compliance
- • Minimised and only when necessary
Use of Cookies and Tracking Tools
Cookies help personalize your experience and collect usage statistics. You can manage preferences or opt out using browser controls or cookie settings.
Types of Cookies We Use
- • Enable website functionality and security features
- • Help analyze site performance and usage
- • Remember your settings and preferences
- • Support interactive features and tools
Manage cookie settings anytime via your browser or our privacy tools.
Policy Updates and Notice
We may update this policy to reflect changes in law or our practices. You will see notice of updates on this page and can review changes at any time.
- • Notification on major updates or changes
- • Updated policy posted on our website
- • Date of last update provided here
- • Opportunity to review before changes apply
Continued use of our site means you accept policy changes.
Contact for Privacy Concerns
For privacy questions or complaints, contact us using the options below.
Hilocentavo
17 Gould Road, Herston, QLD 4006 Australia
Phone: +61-2-3645-6253
Email: content@hilocentavo.com
Policy last updated December 3, 2025
Policy effective as of December 3, 2025